Sector: Service

A Horse Harness Maker:

• Stitches leather by hand
• Cuts heavy leather by hand
• Assembles and constructs material by hand
• Diagnoses and repairs broken or defective components and replaces worn parts
• Trims, slicks, rubs, creases, punches holes, bevels edges and dyes or burnishes edges
• Reads and interprets job specifications technical drawings

An Appliance Service Technician installs, assembles, disassembles, removes, services, repairs, maintains and disposes of domestic appliances and electrical household products. Some examples include refrigerators, dishwashers, washers, dryers, and ovens. Specifically, an Appliance Service Technician:

• performs work on multiple appliance and household product systems such as: electrical, electronic control and component, mechanical, water, air, and sealed
• reads and interprets work orders and manufacturer’s specifications, and follows service manual instructions
• installs, services, and repairs appliances and household products including performing inspections, determining leaks and malfunctions, cleaning, lubricating, adjusting and aligning systems and components, verifying operation, and confirming electrical supply
• uses specialized tools and methods to test, calibrate, adjust, and fabricate appliances, household products, their components and accessories
• recovers existing refrigerant and transfers the gases into approved storage containers for disposal

 Red Seal trade

An Arborist transplants, maintains and removes trees and woody plants using ropes, climbing systems, pruning tools, diagnostic tools and mechanized equipment. Arborists have knowledge in the science of arboriculture, the cultivation, management and study of individual trees, shrubs, vines, and woody plants. An Arborist carries out treatments for optimal tree health, managing pests, diseases, wounds and defects that impact trees and woody plants. Specifically, an Arborist:

• transplants, prunes, maintains and removes trees and woody plants
• climbs trees and works at heights
• identifies and treats diseases and pests on trees and woody plants
• improves the health and integrity of damaged trees and woody plants
• enhances soils by fertilizing, irrigating, mulching and aerating
• provides advice on trees and woody plants with others including residential, commercial and government representatives

An Assistant Cook prepares and cooks a wide range of foods for public consumption in various settings such as restaurants and hotels. Specifically, an Assistant Cook:

• prepares, cooks, and assembles complete breakfasts
• prepares short order dishes including hot and cold sandwiches
• prepares stocks, soups and sauces, salads, dressings, vegetables and desserts
• uses a variety of preparation methods including roasting, deep-frying, poaching, sautéeing, braising and grilling to prepare meats, poultry and fish
• practises safe work practices, hygiene, equipment handling, sanitation and workplace safety

An Information Technology — Contact Centre Sales Agent demonstrates competency in the following:

• Maintaining a contact centre environment
• Communicating
• Providing customer service
• Providing sales and service
• Creating and maintaining documentation
• Supporting others and planning for personal development
• Maintaining privacy and security

An Information Technology — Contact Centre Customer Service Agent demonstrates competency in the following:

• Maintaining a contact centre environment
• Communicating
• Providing customer service
• Creating and maintaining documentation
• Supporting others and planning for personal development
• Maintaining privacy and security

An Information Technology — Contact Centre Technical Support Agent demonstrates competency in the following:

• Maintaining a contact centre environment
• Communicating
• Providing customer service
• Creating and maintaining documentation
• Supporting others and planning for personal development
• Maintaining privacy and security
• Installing microcomputer operating systems and components
• Configuring, servicing and replacing microcomputer systems and components
• Using troubleshooting strategies

A Micro Electronics Manufacturer:

• Operates and monitor process equipment including manual, automatic and semi- automatic manufacturing equipment to produce micro-electronic products
• Sets up process equipment and adhere to clean room procedures
• Performs some or all the following tasks with the above mentioned process equipment using micro-electronic manufacturing equipment to spin coat, photo align, develop, etch, measure, implant oxides, sputter, print, test, inspect, measure, dice and bake
• Identifies and mark/record defective products
• Collects, record and summarize inspection and test results
• Operates various testing equipment and tools
• Compares test results to specifications and take action
• Maintains detailed and complete process result reports
• Maintains a product tracking system
• Participates in continuous process improvement programs

A Cook prepares a wide range of foods for public consumption in various settings, for small or large groups or individual dishes in restaurants and test kitchens. Specifically, a Cook:

• prepares, cooks, and assembles food such as meats, salads and dressings, soups, sauces, sandwiches, vegetables, desserts, pastries, baked foods, hot and cold buffets and non-alcoholic beverages
• creates specialty dishes and develops recipes
• performs menu and nutrition planning, food costing, purchasing, scheduling and receiving deliveries and checking product quality and quantity
• estimates food, liquor, wine and other beverage consumption to anticipate purchases or requisitions
• practices according to food safety standards for hygiene, sanitation and safety

 Red Seal trade

A Native Clothing and Crafts Artisan:

• Designs and makes tailored garments and associated leather crafts
• Produces small crafts