The Skilled Trades Ontario Portal provides individuals with secure access to online services. As the Government of Ontario hosts the Skilled Trades Ontario Portal, creating a My Ontario Account is required to access services online. Additional online services are being released in phases, with the goal of building a one-window digital channel for all skilled trades and apprenticeship clients by 2025.
New apprenticeship features have been added to the STO Portal. For assistance with submitting an apprenticeship application or viewing apprenticeship details in your account, please contact the Employment Ontario Contact Centre toll-free at 1-800-387-5656 (TTY: 1-866-533-6339).
All users
Note: To update an address containing a Post Office (PO) Box or Rural Road (RR), or any other profile information such as your name or email address, contact Skilled Trades Ontario at (647) 847-3000 or toll-free (Ontario only) 1-855-299-0028, 8:30 am to 5:00 pm EST.
Apprenticeship
Certification
Your information has been automatically transferred to Skilled Trades Ontario.
At this time, sponsors are only able to view the status of applications submitted through the Skilled Trades Ontario Portal; they are not able to view a comprehensive list of all apprentices they are sponsoring.
To support the administration of apprenticeships, it is possible to have more than one person accessing a sponsor account. Once you have created a sponsor account for your organization or business, you as the primary sponsor can then add sponsor administrators and sponsor representatives to your account. Sponsor administrators and sponsor representatives can complete the same activities as you. Sponsor administrators can also add other sponsor administrators and representatives to your account.
When a sponsor administrator or sponsor representative is added to your account, they will receive an email notification with instructions on next steps for accessing the account.
To create a Primary Sponsor account:
You must be approved by the ministry as a sponsor, have a Ministry-issued Sponsor ID# and have registered at least one apprentice to begin using the online application. To apply on behalf of your first apprentice, please complete the paper application form and submit it to your local Employment Ontario Apprenticeship Office.
If you have registered an apprentice(s) in the past and would like to train an additional apprentice(s), you can create a Skilled Trades Ontario Portal account by following the following steps to start an online apprenticeship training application.
If you have an Ontario Certificate of Apprenticeship or a Provisional Certificate of Qualification, Skilled Trades Ontario has your information.
If you had a membership number before the launch of Skilled Trades Ontario, it is now your new account number with Skilled Trades Ontario.
If you are unsure of which email address is on file or if you need to update your email address, please contact Skilled Trades Ontario at (647) 847-3000 or toll-free (Ontario only) 1-855-299-0028, 8:30 am to 5:00 pm EST.
You will be prompted to create a new password, even if you had online access to your account before the launch of Skilled Trades Ontario.
If you have a Certificate of Qualification that was registered after April 8, 2013, Skilled Trades Ontario has your information.
If you had a membership number before the launch of Skilled Trades Ontario, it is now your new account number with Skilled Trades Ontario.
If you are unsure of which email address is on file or if you need to update your email address, please contact Skilled Trades Ontario at (647) 847-3000 or toll-free (Ontario only) 1-855-299-0028, 8:30 am to 5:00 pm EST.
You will be prompted to create a new password, even if you had online access to your account before the launch of Skilled Trades Ontario.
If you have a Certificate of Qualification that was issued by the Ontario government before April 8, 2013, and it was not registered after that date:
If you have a recognized certificate from another Canadian province or territory and would like to obtain an Ontario Certificate of Qualification:
Note that the Recognized Canadian certificate holder application is currently not available through the Skilled Trades Ontario Portal. You must use the PDF application form and email or mail your application.
Once your application is approved and you are issued a Certificate of Qualification, you may then use the Skilled Trades Ontario Portal to update your information, pay fees, or initiate other applications.
If you have a Canadian Forces Certificate of Military Achievement with a Qualification Level 5 (QL5) or Developmental Period 2 (DP2) in one of nine matched trades:
Skilled Trades Ontario’s Trade Equivalency Assessment is the first step towards obtaining a Certificate of Qualification for experienced workers who have not completed an Ontario apprenticeship, but who have equivalent skills and experience.
If you are an experienced worker and would like to apply for a Trade Equivalency Assessment to challenge the certifying examination to obtain an Ontario Certificate of Qualification for a trade: