An Information Technology — Hardware Technician:
- Assembles, repairs, and upgrades microcomputer systems, components and peripherals
- Installs operating systems and application software
Archives: Trade Information
Holds trade information of different trades
Information Technology – Contact Centre Technical Support Agent
An Information Technology — Contact Centre Technical Support Agent demonstrates competency in the following:
- Maintaining a contact centre environment
- Communicating
- Providing customer service
- Creating and maintaining documentation
- Supporting others and planning for personal development
- Maintaining privacy and security
- Installing microcomputer operating systems and components
- Configuring, servicing and replacing microcomputer systems and components
- Using troubleshooting strategies
Information Technology – Contact Centre Customer Service Agent
An Information Technology — Contact Centre Customer Service Agent demonstrates competency in the following:
- Maintaining a contact centre environment
- Communicating
- Providing customer service
- Creating and maintaining documentation
- Supporting others and planning for personal development
- Maintaining privacy and security
Information Technology – Contact Centre Sales Agent
An Information Technology — Contact Centre Sales Agent demonstrates competency in the following:
- Maintaining a contact centre environment
- Communicating
- Providing customer service
- Providing sales and service
- Creating and maintaining documentation
- Supporting others and planning for personal development
- Maintaining privacy and security
Ironworker – Structural and Ornamental
An Ironworker – Structural and Ornamental fabricates and installs both structural and ornamental steel and iron works and components, as well as precast structural concrete members and laminated timber products in all buildings and structures including but not limited to residential, commercial, industrial, institutional buildings, towers, bridges and stadiums. Specifically, an Ironworker – Structural and Ornamental:
- fabricates, assembles, installs, erects, alters, repairs, hoists and dismantles structural ironwork, precast and pretentioned concrete as well as all metallic materials in curtain walls, ornamental and other metal work (including specialty metals)
- operates and maintains hand and power tools, including welding and cutting equipment
- assembles and erects cranes, rigs and hoists; moves and installs components, materials, heavy equipment and machinery needed to perform ironwork, including installation of all falsework and shoring
- erects structural members and bridges, and installs and fastens curtain walls and glass systems
Red Seal trade
Mould Maker
A Mould Maker:
- Reads and interprets complex engineering drawings and work-process documentation
- Designs, builds, and repairs moulds and models used to mass produce plastic or metal components or products
- Builds precision mould components using conventional and numerically controlled metal-cutting machines and equipment including saws, drills, grinders, lathes, mills, and EDMs
- Performs work-in-process measuring or checking using specialized and precision tools and equipment
Mould or Die Finisher
A Mould or Die Finisher performs some or all of the following:
- Utilizes a variety of power and hand tools to shape, smooth, finish, and polish moulds or metal working dies.
*IMPORTANT NOTICE*
Please note that this trade has been placed under review for a 3-month period as a result of low activity in the apprenticeship program. To learn more about the review process, please see: STO initiates review of 18 apprenticeship programs – Skilled Trades Ontario.
Native Clothing and Crafts Artisan
A Native Clothing and Crafts Artisan:
- Designs and makes tailored garments and associated leather crafts
- Produces small crafts
Process Operator – Food Manufacturing
A Process Operator — Food Manufacturing:
- Operates, monitors, adjusts, and maintains food processing units and equipment
Pressure Systems Welder
A Pressure Systems Welder:
- Welds metal plates, shells, tubes, drums and structures to assemble and repair boilers and pressure systems to meet pressure test standards.